Return Policy

We want you to love your purchase, in the event that any product does not meet your expectations, send it back to us for exchange or refund. Returns/exchanges are accepted within 30 days from date of receipt. They must be in pristine condition, unworn, free of any marks, hair, or odors and accompanied by the packing slip and an RA# (Return Authorization Number) given by Aston Leather. (To acquire an RA#, please call Aston Leather at 888-ASTON-11 (888-278-6611) or 212-481-2760.

Customers are responsible for return shipping fees. Please be aware that custom-made items cannot be refunded. Orders placed by movie or production companies will incur a 35% restocking fee. 

All returns will be credited to your credit card account upon processing of the returned item(s) and your credit should appear on your next statement. Please allow 5-7 business days for receipt and processing of your return. Please note, however, a $14.95 return shipping fee will be deducted from your refund on orders from $75 and above. Unless it is our fault, in which case there will be no deductions. 

Exchanges are free of additional shipping charges. Simply either email service@astonleather.com or contact us at 888-278-6611 to obtain an RA# (Return/Exchange Authorization) number. We will then email you a prepaid return shipping label. Upon receiving your return we will ship you the replacement/exchanged item.  Please allow 5-7 business days for receipt and processing of your exchange. If an item exchange is due to a mistake on the part of Astonleather.com or issues of quality, the exchanged items will be shipped at no cost to you via Standard Ground delivery.